We are committed to providing online information and services accessible to all. Our website can easily be adjusted to suit your particular needs.

Website standards compliance

Our website is built using Hypertext Markup Language 5 (HTML5) and Cascading Style Sheets (CSS), according to World Wide Web Consortium (W3C) standards.

Our site is designed to comply with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018, and to ensure no disadvantage under the Equality Act 2010.

For example, our website follows the W3C Web Content Accessibility Guidelines (WCAG) and the British standard BS 8878 framework for web accessibility.

Web Content Accessibility Guidelines (WCAG) Overview

BS 8878: Web accessibility code of practice

Customising our site

With a few simple steps you can customise the appearance of our website to make it easier to read and navigate.

Display settings

In order to make our website easier to read and navigate, you can change display settings such as:

  • text size
  • colour and contrast
  • screen magnification
  • style sheets

Guidance on how to improve accessibility and customise your settings for internet browsers

Different browsers and operating systems provide varying ways of customising your experience so as to maximise accessibility. The following external links provide guidance on those customisations for each named browser:

Navigation aids for screen readers

If you are using a screen reader or speaking browser, we have special links on every page to help you navigate faster. These are often called ‘skip links’.

These menus will be read out to you. If you are not using assistive software, you will not see these links.

Report an accessibility problem

We continue to make further improvements and enhancements to the accessibility of our website, based on feedback from our users.

Please let us know if you encounter any problems, or if you find any of our features particularly useful. You can contact us at:

If you need any help in reporting your difficulty with the website, please read the World Wide Web Consortium (W3C) guide 'Contacting Organisations about Inaccessible Websites'.

Contacting organisations about inaccessible websites

Requesting web content in alternative formats

Please note that if you require any content, or web related resources such as media, documents or downloads, in an alternative format, please contact the CCC team at

Information Services and Accessibility

Information Services (IS) has further information on accessibility including assistive technology, creating accessible documents, and services IS provides for disabled users.

Assistive technology, creating accessible documents, and services IS provides for disabled users

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